Sample accounts
Admin / Owner dashboard setup
Supreme Collect Dashboard Launchpad
Preview account
SC-482911
Dashboard launchpad
Open every Supreme Collect workspace from one screen
Account access
Search, select, or verify before taking action
This communication is from a debt collector. This is an attempt to collect a debt. Any information obtained will be used for that purpose.
Making a payment on your account does not overshadow the rights provided to you in your initial letter.
Loaded account
Keisha J. - demo account
456 Demo Crescent St, Buffalo, NY 14204
Current balance
$1,845.00
Account overview
Balance, offer, and next best actions
This communication is from a debt collector. This is an attempt to collect a debt. Any information obtained will be used for that purpose.
Making a payment on your account does not overshadow the rights provided to you in your initial letter.
No account loaded
Use the account number field above to populate this Account tab.
Keisha Jackson
456 Crescent St., Buffalo, NY 14204
Account number
SC-482911
Recommended
Choose how to resolve this account
Account payment profile
Source, arrangement, and recent activity
Saved payment source
Visa ending 4242 · Keisha Jackson · Billing address on file · Active
Arrangement status
No active arrangement in preview. Use Make Payment to build a plan after account lookup.
Make payment
Hosted payment handoff preview
This communication is from a debt collector. This is an attempt to collect a debt. Any information obtained will be used for that purpose.
Making a payment on your account does not overshadow the rights provided to you in your initial letter.
No account selected.
Enter an account number above to populate the customer, balance, settlement, payment options, and arrangement builder.
Hosted/tokenized rail
Authorize.Net hosted checkout opens securely
Card/bank data never enters JSFC.
The live version opens Authorize.Net Accept Hosted. Card data stays outside JSFC.
Choose a payment amount to preview the handoff.
Arrangement option
Set up a payment arrangement
Schedule preview
Installments and remaining balance
Payment source
Update stored method safely
This communication is from a debt collector. This is an attempt to collect a debt. Any information obtained will be used for that purpose.
Making a payment on your account does not overshadow the rights provided to you in your initial letter.
Current source
Saved method preview
Visa ending 4242
Status: active preview method
Billing: Keisha J., Buffalo NY 14204
Used for payment and arrangement preview.
Security boundary
No card fields in JSFC
Live rule:
Payment source updates must happen inside Authorize.Net hosted/customer-profile flow. JSFC stores only profile IDs, transaction IDs, brand, last 4, and audit metadata.
Hosted profile manager is not connected in this preview.
Messages
Messages, documents, and correspondence
This communication is from a debt collector. This is an attempt to collect a debt. Any information obtained will be used for that purpose.
Making a payment on your account does not overshadow the rights provided to you in your initial letter.
Receipts
Payment confirmations and letters
This communication is from a debt collector. This is an attempt to collect a debt. Any information obtained will be used for that purpose.
Making a payment on your account does not overshadow the rights provided to you in your initial letter.
Documents
Available after payment or settlement
Payment receipt
Coming soon. Generated after the processor confirms a successful payment.
Paid-in-full letter
Generated when balance is resolved under approved policy.
Settlement confirmation
Generated when a settlement offer is accepted.
Delivery
Email and SMS confirmation rules
Receipt email via SendGrid after confirmed payment event.
SMS receipt link only when SMS consent/opt-out status allows it.
All letters require approved templates before live send.
Help / dispute
Give customers a safe non-payment path
This communication is from a debt collector. This is an attempt to collect a debt. Any information obtained will be used for that purpose.
Making a payment on your account does not overshadow the rights provided to you in your initial letter.
Follow-up queue
CRM routing preview
Disputes route to compliance/review queue.
Wrong party updates suppress future campaigns until reviewed.
High-value abandoned portals route to collector callback.
Help requests create CRM tasks and timeline events.
No request submitted in this preview session.
Internal CRM console
Digital Collections command dashboard
Campaign funnel
From file upload to dollars collected
Digital agents
Production by automation lane
Internal CRM messages
Campaign Draft
Campaign guidance
Draft rules and operating notes
Use campaign type, channels, audience segment, and the custom body to stage a one-off or template-driven draft.
Live send remains disabled until SendGrid, SMS registration, opt-outs, webhooks, and approval rules are connected.
Secure payment-link attachment logic remains controlled in Upload Center when the file batch is created.
Internal CRM templates
Template Library
Template library
Upload or manage templates
Templates selected here become available in this Messages workspace.
Template rules
Approval and merge guidance
Templates should map merge fields such as customer, lender, account, balance, contract date, charge-off date, company, phone number, and secure payment link.
Approval status stays visible so staff know which templates are still blocked by compliance or channel review.
Uploaded previews here become available for campaign drafting after review.
Internal CRM history
History + Analytics
History + analytics
Operational event lookup
Internal CRM live boards
Live Activity
Live activity
SMS and email boards
SMS activity
Email activity
Upload center
Load campaign files into Supreme Collect CRM
Campaign file
Import accounts for broadcast
Import checks
Required columns and safety checks
Waiting for preview validation.
Response center
Live SMS and email response boards
SMS live feed
Inbound SMS replies
Email live feed
Inbound email responses
Activity analytics
Response and escalation health
Payment activity
Daily operations ledger for payments, arrangements, recoveries, and receipts
Weekly / monthly analytics
Trend signals from the daily ledger
Payment rules
Policy engine preview
Minimum payment is locked at $50. Custom settlement cannot be less than 50% of current balance unless owner policy changes it.
Arrangement modifications can require approval based on balance, date, payment history, or failed-payment count.
Failed/NSF payments create recovery events, messages, and collector follow-up tasks.
Receipts, paid-in-full letters, settlement letters, and account timelines are generated from confirmed events only.